Customer experience management for SMEs in Zim
Good customer experience does not require foreign currency or a loan. Here is what works on the ground in Zimbabwe today:
By Tabani Moyo and Farai Chigora
3h ago
TN CyberTech, EcoCash move to disrupt agent model with ATM cash-outs
Every EcoCash user transacting at a TN CyberTech ATM effectively becomes a potential banking customer, turning the ATM network into a low-cost customer acquisition platform.
By Valentine Maya
May. 27, 2026
EcoCash Super App introduces ‘request payment’ feature
Designed to make asking for money as simple and effortless as sending a notification.
By Valentine Maya
May. 14, 2026
No middleman, no hassle: EcoCash lets African creators get paid instantly inside the App
Explore reflects a wider global trend of embedding payments directly into everyday digital platforms, blurring the line between social media and financial services.
By Valentine Maya
May. 8, 2026
Same app, stronger ground: What the EcoCash super app is and is not
SASAI is back. It is just not called Sasai anymore. EcoCash launched what it is calling Zimbabwe’s first all-in-one super app on April 23, and the feature list is genuinely ambitious: payment
By Valentine Muhamba
May. 8, 2026
EcoCash Super App’s donate, request and tips features win over users
Developed by Sasai Fintech, a subsidiary of Cassava Technologies, the app is evolving into an integrated digital ecosystem that blends chat, content creation and financial transactions.
By Tendai Munhundarima
Apr. 29, 2026
EcoCash Super App review: A blueprint for Africa’s future digital ecosystems
On first inspection, Ecocash's intent with the Super App is immediately clear
By Mukudzei Sibanda
Apr. 28, 2026
Duri positions ICMF as catalyst for workforce growth and leadership
Workers’ Day is more than a commemoration; it is a call to reflect on the human value behind economic systems.
By Tendai Sauta
Apr. 28, 2026
EcoCash tours bill-splitting feature on super app
The addition strengthens EcoCash’s push into social payments, embedding financial transactions directly within everyday conversations.
By Boitumelo Makhurane
Apr. 27, 2026
