GWERU City Council has commenced the process of procuring an enterprise resource planning (ERP) software system to automate all its operations in a bid to make them effective.
Acting town clerk Livingston Churu said moving away from the manual system in use for decades was long overdue, adding that there was need for the local authority to adopt new technology in running its business.
He made the revelations during an ordinary council meeting on Tuesday this week.
“In ICT (information, communication and technology), we are in the process of procuring a new ERP system which integrates all our processes,” Churu said.
“Most of our operations are being done manually with some automated and it's difficult to mix the two because we have a lot of human interface.”
He said the goal at Town House was to go “paperless and real-time processing can only be possible with ERP.”
The ERP is a software system that helps organisations to run businesses supporting automation and processes linking the business activities on one platform.
In 2017, council said it would adopt either, the systems, applications and products implementation or smart response technology computer programmes as it migrates from non-automated operations.
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But to date the local authority has not moved to new computer technologies.
Over the years most activities at council have been done manually with some departments being run without even a single computer.
