Advantages of buying a car from Zimoco

By Andrew Muzamhindo | Oct. 25, 2024

Many individuals, who import their Mercedes Benz choose to have it serviced at Zimoco, primarily to obtain the coveted Zimoco sticker for their rear windshield.

ZIMOCO is the only authorised general distributor for renowned brands such as Mercedes-Benz, GWM, and Mitsubishi, among others in Zimbabwe.

With a legacy spanning over 50 years, Zimoco has established itself as a symbol of trust and reliability. The mere presence of their logo signifies a level of assurance that resonates with vehicle owners.

Many individuals, who import their Mercedes Benz choose to have it serviced at Zimoco, primarily to obtain the coveted Zimoco sticker for their rear windshield.

This sticker has evolved into a mark of endorsement, often enhancing the resale value of any Mercedes by several thousand dollars. This highlights the importance of buying from authorised distributors.

In the contemporary, fast-paced environment, owning a vehicle has become essential. Daily responsibilities, such as professional commitments and household tasks, require reliable transportation, best fulfilled by a car.

If you are contemplating the acquisition of a vehicle for yourself and your family, conducting thorough research prior to making a financial commitment is crucial.

In this regard, Zimoco, as a certified vehicle distributor for leading automotive brands, can assist you in identifying the car that best meets your needs.

Consequently, it is imperative that you purchase vehicles exclusively from certified authorised and registered dealers to mitigate the risks associated with scams that could jeopardize your financial resources. If you are in the market for a new vehicle, it is advisable to avoid grey imports.

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A grey import refers to a vehicle that is imported from abroad rather than purchased from authorised local dealerships.

Whether it is a brand-new Ferrari from the renowned Rossocorsa Milano or a Mercedes-Benz from Stockport, the largest Merc distributorship in Europe, a vehicle not sourced from Zimoco and held by an authorised distributorship qualifies as a grey import.

Here are several key advantages of purchasing a vehicle from an authorised general distributor, as opposed to buying from local dealers who may offer grey imports.

Ensure the value of your investment

The manufacturer officially recognises authorised car distributors who sell vehicles under its brand. Consequently, purchasing a vehicle from certified dealerships guarantees superior quality and service.

The manufacturer consistently sets the costs, so you can be confident that you will not encounter scams or inflated prices. Conversely, purchasing a vehicle from local unapproved dealers may lead to higher prices due to their commission practices.

After-sales services

Purchasing a vehicle from an authorised distributor guarantees post-purchase services. These services may encompass complimentary car maintenance for a specified duration.

Furthermore, you will have the opportunity to conduct regular maintenance with the assistance of skilled technicians and OEM issued diagnostic machines, which are linked to the manufacturer.

Access to genuine spare parts is another significant benefit of purchasing from certified car dealers. In contrast, non-certified dealerships typically limit their services to the vehicle sale, so you will miss out on these valuable post-purchase advantages if you buy from them.

In some instances, local Mercedes-Benz importers have had to send their clients' vehicles to Zimoco for repairs due to a lack of capacity and specialised equipment.

Genuine spare parts

Acquiring genuine spare parts provides a significant competitive edge over local car dealers when purchasing a vehicle from an authorised distributor.

In the event of an accident requiring part replacement, you can obtain certified genuine parts directly from the dealership where you purchased your vehicle.

Utilising original parts is preferable to sourcing from a local market, as it ensures the longevity and health of your vehicle. For instance, a recall due to an airbag manufacturer’s defect can be addressed by Zimoco for their brands, while grey import dealerships may not offer such support.Additionally, sourcing your vehicle from grey import dealerships can pose challenges when it comes to key replacement. Mercedes-Benz prioritises their locally appointed distributors, facilitating the key replacement process, which includes necessary security approvals.

Conversely, grey import dealerships may encounter difficulties and eventually turn to Zimoco for assistance.

Experienced staff

Working with an authorised car distributor guarantees that you will receive respect and appreciation. Certified dealerships place a high value on customer relations and strive to foster long-term connections with their clients.

The personnel at these dealerships are highly professional and knowledgeable, dedicated to providing exceptional service. Furthermore, the technicians at authorised distributors are specialists in their fields, ensuring that you receive the best advice and superior service when purchasing a vehicle from them.

Warranty and service plan

Car manufacturers, through their authorised dealers, offer high-quality products and services.

However, there are instances when issues may arise. Your dealer is aware of this possibility, which is why they provide a warranty upon the purchase of your new vehicle. This warranty guarantees your protection against any potential issues.

For example, Mercedes-Benz, through Zimoco, offers a warranty of two years/ Unlimited mileage and service plan of two years or 60 000 kilometres, whichever comes first on New Mercedes Benz selected models, a benefit not typically available from grey import dealers.

Private sellers rarely offer warranties with their vehicles, which means that if any issues occur, you would be responsible for all repair costs, potentially leading to significant expenses.

In the case of a grey import Mercedes Benz experiencing issues, you would have no recourse with the manufacturer, whereas Zimoco can facilitate this process on your behalf, ensuring that the manufacturer addresses your concerns.

New offers

Zimoco, an authorised distributor, prioritises client care and customer satisfaction. They occasionally provide exclusive discounted offers to foster long-term relationships with their customers.

If you are a Mercedes enthusiast, Zimoco will keep you informed about new model arrivals. Additionally, Zimoco can assist you in finding a buyer for your maintained pre-owned vehicle, as they have the authority to speak on its behalf.

Zimoco is committed to delivering the best services and regularly introducing attractive offers to their clients.

Peace of mind

Ultimately, purchasing from Zimoco offers peace of mind. You can trust that you are acquiring a genuine product, complete with warranties and dependable customer support. This assurance can significantly reduce the stress associated with the buying process, making it a more enjoyable experience.

You are guaranteed Zimra has thoroughly cleared your vehicle, adhering to strict protocols without any compromise. Furthermore, you can rest assured that your car is not a stolen import.

My advice

Should you choose to purchase a Mercedes, GWM, or Mitsubishi, it is highly advisable to consult Zimoco, the authorised general distributor, to receive a fair price and the after-sales service you rightfully deserve, ensuring your complete peace of mind regarding the legitimacy of your purchase.