STANBIC Bank Zimbabwe is rolling out United States dollar cash deposit machines across the country as the leading financial services institution continues its innovative digitisation journey.
The machines allow anyone to deposit cash into a Stanbic Bank account at any time of the day, round the clock, whether it be a working day or a weekend including Sundays.
Stanbic Bank head of personal and private banking Nelson Muhau said the state-of-the art cash deposit machines can be utilised without a bank representative or teller by simply following the promptings once one starts the process of depositing.
“The game changing machines have a variety of benefits, chief among them being 24 hours and 7 days (24/7) access to deposit; safe, fast and effective bulk deposit services with real time updating of one’s balance, convenience and support through our various 24-hour customer service platforms,” Muhau said.
He said the machines are currently available in Harare (Nelson Mandela, Samora Machel Msasa, Belgravia, Borrowdale and Southerton); Bulawayo (JMN Nkomo and Belmont Branches); Gweru and Mutare.
Muhau said the machines will be available 24/7 with the exception of Borrowdale and Belgravia branches where they will only be available during branch operating hours from 0800 hrs to 1500 hrs.
“The machines are designed for pure convenience; our customers will not have to worry about missing the official bank operating hours to make their deposits. Additionally, they can deposit even on Sunday without any hustle or pressure,” Muhau said.
Stanbic Bank clients no longer need to enter the banking halls as the machines are situated next to automated teller machines and the depositing process is self-service, while there will be a security guard in attendance for the protection of depositors.
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Muhau said the machines were part of Stanbic’s strategy for innovation underpinned by digitisation.
He said the Standard Bank Group subsidiary adopted a digitisation strategy years ago aimed at staying on the pulse of future technological advancements and the cash deposit machines were part of that drive.
Stanbic Bank’s digitisation exercise is in line with world-wide technological advancement trends within the financial and non-financial institutions aimed at enhancing ease of banking to its customers.
As part of its digitisation strategy, Stanbic Bank launched contactless debit cards and point of sale machines, becoming the first financial services institution to introduce this highly secure innovative technology onto the Zimbabwean market.
Apart from the “contactless” debit cards and point of sale machines, Stanbic bank, stepped up functionality of FCAs on its digital banking platforms in addition to launching a technologically advanced application which allows account holders to pay bills and make in-store purchases on their phone using QR code scanning through its SlydePay app.
All these products are part of a well thought out digitization strategy which offers convenience to customers and ensures that clients are beneficiaries of quality banking technologies.
