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The importance of customer experience

The customer experience, often abbreviated as CX, refers to a customer's overall perception of and interactions with your company or brand.  
By Leslie Mupeti Jul. 14, 2023

Brand audit important for building a business

A brand audit can help businesses stay relevant and keep up with changing customer preferences and market trends.
By Leslie Mupeti Jun. 9, 2023

Winter School leverages on customer experiences

Speaking ahead of the sixth edition of the Customer Experience Winter School to be held next month at the Caribbean Bay in Kariba, under the theme Next generation customer service, Konje said Zimbabwe needs to continue grooming its work force in order to match global standards.

By The Independent Apr. 17, 2022

Winter School leverages on customer experiences

Speaking ahead of the sixth edition of the Customer Experience Winter School to be held next month at the Caribbean Bay in Kariba, under the theme Next generation customer service, Konje said Zimbabwe needs to continue grooming its work force in order to match global standards.

By The Independent Apr. 17, 2022

Beach volleyball team preps for tourney

Mutede is optimistic that the developments will be done by  the second week of this month with the  academy and parents who are stakeholders  also supporting the team financially in funding the teams tours including the one to Botswana.

By The Independent Apr. 7, 2022