For Zimbabweans living in the diaspora, returning home to visit family and reconnect with their roots is a cherished experience. Many rely on car rentals to navigate the country, providing them with the freedom and flexibility to explore their home country.

However, amidst the excitement of returning home, there is a growing concern about car rental scams targeting Zimbabweans in the diaspora. These scams not only pose financial risks but can also ruin the much-anticipated trip. In this article, we will shed light on the car rental scams specifically targeting Zimbabweans in the diaspora and provide tips on how to protect yourself from falling victim to these fraudulent schemes.

One prevalent car rental scam targeting Zimbabweans in the diaspora is the "advance payment" scheme.

Scammers may pose as legitimate car rental agencies, often with convincing websites and social media profiles. They lure unsuspecting visitors by offering discounted rates and personalised service.

However, once the visitor makes a reservation and pays an upfront deposit or full payment, they arrive in Zimbabwe only to discover that the rental agency does not exist or has no record of their reservation.

The scammer disappears, leaving the visitor without a vehicle and their hard-earned money gone.

Keep Reading

To avoid falling victim to advance payment scams, it is crucial to conduct thorough research before making any payments. Look for well-established car rental companies with a physical presence and positive reviews from previous customers. Verify the legitimacy of the rental agency by contacting them directly through their official phone number or email address. Avoid making payments through unsecured channels such as mobile money transfers or money transfer services. Instead, opt for secure payment methods such as credit cards or reputable online payment platforms that offer fraud protection.

Another common car rental scam targeting Zimbabweans in the diaspora involves deceptive insurance practices. Scammers may advertise low rental rates but require visitors to purchase expensive insurance packages as a mandatory requirement. The insurance offered may be unnecessary or overpriced, adding a substantial cost to the rental agreement. Visitors often feel compelled to accept these terms, fearing that their lack of local knowledge puts them at a disadvantage.

To protect yourself from deceptive insurance practices, carefully review the rental agreement and insurance policy before signing. Understand what insurance coverage is included and whether additional insurance is truly necessary.

If you have doubts, consult with local friends or family members who can provide guidance or recommend reputable car rental agencies. It is also advisable to compare insurance prices from different providers to ensure you are getting the best value for your money.

Another concerning car rental scam specifically targeting Zimbabweans in the diaspora is identity theft.

Scammers may ask for personal and financial information as part of the reservation process, claiming it is needed for verification purposes. However, this sensitive information is then used for fraudulent activities such as identity theft or credit card fraud. This can have long-lasting consequences, including financial loss and damage to one's credit history.

To protect yourself from identity theft, be cautious when sharing personal and financial information.

Only provide sensitive details through secure and verified channels. Verify the legitimacy of the car rental agency by independently searching for their contact information and confirming their credentials.

Avoid sharing information over the phone or email unless you have verified the authenticity of the rental agency. Additionally, monitor your financial accounts closely for any suspicious activities and report any concerns immediately to your bank or credit card company.

It is essential for Zimbabweans in the diaspora to be aware of these car rental scams and take proactive measures to protect themselves. Stay informed about the latest scams and tactics used by local and international fraudsters. Seek recommendations from trusted sources, such as friends, family, or online communities, for reputable car rental agencies. Consider using established international car rental companies that have a presence in Zimbabwe to reduce the risk of falling victim to scams.

In the event that you do encounter a car rental scam, it is crucial to report the incident to the relevant authorities. Contact the Zimbabwe Republic Police (ZRP) and provide them with all the relevant information, including any documentation or communication you have with the scammer. Additionally, notify your local embassy or consulate, as they may be able to provide guidance and assistance.

Car rental scams targeting Zimbabweans in the diaspora are a growing concern. It is important for visitors to be vigilant and take precautionary measures to protect themselves from falling victim to these fraudulent schemes.

Research reputable car rental agencies, avoid making advance payments without verification, carefully review rental agreements and insurance policies, and be cautious when sharing personal and financial information. By staying informed and taking necessary precautions, Zimbabweans in the diaspora can enjoy a safe and memorable visit to their homeland.

  • Mutisi is the CEO of Hansole Investments (Pvt) Ltd. He is the current chairperson of Zimbabwe Information & Communication Technology, a division of Zimbabwe Institution of Engineers. — chair@zict.org.zw or 263 772 278 161.