HARARE City Council plans to engage debt collectors as it seeks to recover millions of dollars from defaulting residents and businesses.
Addressing journalists, finance committee chairperson Costa Mhande said the municipality was owed US$70 million by residents, government, businesses, dormitory towns and other stakeholders.
“We have engaged more staff to engage with debtors so that we reduce our bill to the debt collectors that we hired. We urge residents to pay their bills on time before we come down on them,” he said.
Turning to the Enterprise Resource Planning (ERP) system, Mhande said council was still working on rectifying the platform.
In January last year, the Local Government ministry expressed concern over the municipality’s perennial failure to fix its billing system.
An ERP system refers to a type of software that organisations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance and supply chain operations.
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A complete ERP system also includes enterprise performance management, software that helps in planning a budget.