ZTA sounds alarm on fake travel agents

THE Zimbabwe Tourism Authority (ZTA) has warned tourists and operators against using unregistered travel and tour agents, following a dispute involving a Kariba-based agent. 

Faith Joana Kumbula, a Harare-based tourist, booked a Christmas holiday for her family, funded by her sister in Cape Town. When her mother fell ill, the trip had to be cancelled, but the agent handling her booking, Losy Rosy Winter Mashonga, allegedly delayed refund. 

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