Quality management needed

Quality management is an essential element in developing the economy, an academic has said. Speaking at a graduation ceremony for Zimbabwe Institute of Management (ZIM) students on Friday, School of Business and Management at Chinhoyi University dean Zororo Muranda said quality management ensured that an organisation, product or service was consistent.

“The competiveness of an organisation is greatly dependent on the finalisation of its products and processes which is continued improvement,” Muranda said.

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