Investor grievance platform timely

THE Zimbabwe Investment and Development Agency (Zida) has unveiled a new platform on which investors air their grievances — a key building block in making the country an investment destination of choice.

The new platform, Investor Grievance Response Mechanism (IGRM), was unveiled on Wednesday as Zida pulls out all stops to lure investment.

IGRM is a formal process designed to address grievances arising directly from a government ministry, agency or department (MDA) action and or policy changes that may negatively impact an existing investment project.

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