Insurers urged to build trust and embrace technology

THE Southern Africa Insurance Indaba 2026 kicked off in Victoria Falls this Thursday morning with Insurance Institute of Zimbabwe (IIZ) president Clementine Chinyuku urging insurers across the continent to embrace innovation, strengthen consumer trust and expand access to affordable insurance amid evolving economic and technological risks.

Chinyuku said the industry needed to adapt to emerging challenges while ensuring that technological advancements are translated into meaningful benefits for policyholders.

Addressing delegates at the second edition of the Southern Africa Insurance Indaba, held under the theme “Futureproofing Africa’s Insurance: Building Resilient, Inclusive and Technology-Driven Markets”, Chinyuku said the sector needed to move beyond incremental reforms.

This story is for NewsDay subscribers.