Local News

Econet Ai set to launch Ndebele-speaking chatbot

Boitumelo Makhurane ·

Econet Ai set to launch Ndebele-speaking chatbot

HARARE, Sep. 7 (NewsDay Live) – Econet Ai, a wholly owned artificial intelligence subsidiary of Econet Wireless Zimbabwe, is preparing to launch its Ndebele-speaking customer-support chatbot later this month.

Developed using thousands of hours of recorded speech from Ndebele speakers, the AI model is being trained to understand customers’ questions and provide accurate, natural-language responses.

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