‘Address investor-community conflicts’

OBSERVERS have called for the establishment of institutionalised and credible complaint resolution platforms to deal with recurring investor-community conflicts.

They said this in response to reports that a delegation from Zimbabwe is attending the ongoing regional Grievance Redress Mechanism (GRM) training workshop taking place in Arusha, Tanzania.

A GRM is a locally based, formalised way to accept, assess and resolve community complaints about projects with large numbers of beneficiaries or affected persons.

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